Terms of Service

Last updated: July 10, 2026

Welcome to Poolhandel.se. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms.

1. About Us

Poolhandel.se operates this online store and provides products and services related to pools, spas and accessories. Our store is powered by Shopify.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to make purchases.

3. Products and Availability

We strive to ensure that product descriptions, specifications, pricing and stock availability are accurate. However, errors may occasionally occur.

We reserve the right to:

• Correct pricing or product description errors.

• Limit quantities purchased.

• Refuse or cancel orders due to pricing errors, suspected fraud or product unavailability.

4. Prices and Payment

All prices displayed on the website include VAT unless otherwise stated.

Payment is processed securely through our approved payment providers. Your order will not be processed until payment has been authorized.

5. Shipping and Delivery

Delivery times are estimates and may vary depending on product availability, carrier delays or other circumstances beyond our control.

Risk for the goods transfers to you upon delivery.

6. Returns and Refunds

Returns are handled according to our Return Policy.

If you wish to return a product, please follow the instructions provided in our Return Policy.

7. Warranty and Complaints

If a product is defective or damaged, you have the right to make a complaint in accordance with applicable consumer protection laws.

Please contact us as soon as possible and provide:

• Order number

• Description of the issue

• Photos of the defect or damage, if applicable

Approved claims will be handled through repair, replacement or refund where appropriate.

8. User Accounts

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials.

You agree to provide accurate information and to keep your account information up to date.

9. Prohibited Use

You agree not to:

• Use the website for unlawful purposes.

• Attempt unauthorized access to our systems.

• Distribute malware or harmful code.

• Interfere with the operation or security of the website.

• Copy, reproduce or exploit website content without written permission.

10. Intellectual Property

All content on Poolhandel.se, including text, graphics, images, logos, product descriptions and website design, is owned by Poolhandel.se or its licensors and is protected by copyright and other intellectual property laws.

No content may be copied, reproduced or distributed without prior written permission.

11. Limitation of Liability

To the maximum extent permitted by law, Poolhandel.se shall not be liable for indirect, incidental or consequential damages arising from the use of our website or products.

Nothing in these Terms limits your statutory rights under applicable consumer protection legislation.

12. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

13. Third-Party Services

Our website may contain links to third-party websites or integrate services provided by third parties, including payment providers, shipping companies and Shopify.

We are not responsible for the content or practices of third-party services.

14. Changes to These Terms

We may update these Terms from time to time.

Any updates become effective once published on this page. Continued use of the website constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Sweden.

Any disputes shall be resolved by the competent Swedish courts unless otherwise required by mandatory consumer protection legislation.

16. Contact

If you have any questions regarding these Terms, please contact us.

Email: Info@poolhandel.se

Address:

Fenix Väg 16

134 44, Gustavsberg

Sweden